Legacy Roofing & Exteriors (“Legacy Roofing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit legacy-roofing.org or interact with us through our services—including the contact form illustrated above—via email, phone, or in person. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, as well as certain data that is collected automatically when you browse our site.

1.1 Information You Provide (Form Submissions)

Our website’s contact form requests the following fields, all of which may be collected and stored when submitted:

  • First Name *
  • Last Name *
  • Phone Number *
  • Email Address *
  • Property Address *
  • City *
  • Zip Code *
  • Subject *
  • Questions, Comments, Concerns * (free-text message)

We may also collect any additional details or attachments you voluntarily provide—such as photos or documents related to your roofing project. “*” denotes required fields.

1.2 Contact & Business Information

If you reach out to us by phone, email, or in person, we may collect additional contact or business details (e.g., company name, role, preferred contact times) necessary to provide estimates, schedule service, or manage projects.

1.3 Information Collected Automatically

When you visit our site, we automatically collect certain technical data through cookies, log files, and similar technologies:

  • IP address and approximate location
  • Device type, operating system, browser type, and version
  • Pages visited, referring/exit pages, and time spent on each page
  • Click-stream data, date/time stamps, and other usage statistics

2. How We Use Your Information

We use the information we collect to:

  • Provide estimates, schedule service, manage projects, and deliver customer support
  • Respond to inquiries, reviews, and service requests
  • Send administrative communications such as confirmations, invoices, and project updates
  • Improve, maintain, and secure our website, products, and services
  • Analyze usage trends and measure marketing performance
  • Comply with legal obligations and protect our legal rights
  • Send marketing communications (with opt-out options) about promotions, service updates, or relevant content

3. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area, we rely on the following legal bases to process your personal data:

  • Performance of a contract or to take pre-contractual steps at your request
  • Legitimate interests, such as improving services and preventing fraud
  • Your consent, where required
  • Compliance with legal obligations

4. How We Share Information

We do not sell or rent personal information. We may share it only in these circumstances:

  • Service Providers: Trusted vendors who perform services on our behalf (e.g., hosting, email delivery, analytics, payment processing) and who are bound by confidentiality obligations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, provided the recipient agrees to respect your information consistent with this policy
  • Legal Requirements: Where required by law, court order, or to protect our rights, property, or safety, or that of our users or others
  • With Your Consent: In any other circumstance where you have given explicit permission

5. Cookies & Tracking Technologies

We use cookies and similar technologies to recognize your browser, improve site performance, remember preferences, and evaluate marketing effectiveness. You can disable cookies through your browser settings, but certain features may not function properly without them.

6. Data Security

We implement industry-standard technical, administrative, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption in Transit: All form submissions and other data exchanged between your browser and our servers are encrypted using HTTPS/TLS.
  • Encryption at Rest: Sensitive data stored on our systems or those of our service providers may be encrypted or tokenized where appropriate.
  • Access Controls: Only authorized personnel may access personal data, and they must follow strict confidentiality obligations.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal information we hold about you
  • Object to or restrict certain processing
  • Withdraw consent at any time (this does not affect processing already performed)
  • Receive your data in a portable format
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details in Section 12.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.

10. Third-Party Links

Our site may contain links to external websites we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will appear on this page with a revised “Last Updated” date. Your continued use of our website or services after such changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise any of your data rights, please contact us:

Legacy Roofing & Exteriors
Attn: Privacy Officer
5180 Bellewood Ct, Suite 300
Buford, GA 30518
Email: [email protected]
Phone: (678) 629-2646